The "honeymoon phase" is behind me, which means it is a good time to take stock — of what has changed in dispute resolution, where mediators are struggling, and what I still want to get done before my term ends.

Mass arbitration is reshaping dispute resolution. Once used by companies to block class actions, arbitration clauses are now fueling thousands of coordinated claims. Mediator Brian Robison explains how group mediation offers a faster, fairer alternative—helping businesses control costs while giving claimants quicker resolution and restoring balance to modern ADR.