When mediation hits an impasse, the instinct is often to push harder. However, cognitive psychology suggests the exact opposite. Based on insights from Professor Laura Frase, this post explores why getting stuck isn't a failure, but a necessary "incubation" stage. Discover how taking a genuine, low-cognitive-load break helps attorneys overcome tunnel vision and unlock fresh perspectives to resolve disputes.

An employer who goes nuclear when an employee leaves often spends six months and a fortune only to realize the harm was never that bad. Brian Robison explains why emotional intelligence, not just evidence, settles these cases.

Disputes in business are inevitable, especially in complex situations. Efficiently navigating these conflicts is crucial for resolving issues while preserving relationships and minimizing costs. Key negotiation techniques include preparation, active listening, clear communication, and flexibility. For instance, focusing on underlying interests rather than strict terms can lead to creative solutions.