Fraud and consumer-protection claims carry statutory damages, parallel investigations, and credibility fights that don't show up in a typical contract dispute. Brian Robison explains why that combination demands a mediator who has actually litigated these cases, not just facilitated them.

Mass arbitration is reshaping dispute resolution. Once used by companies to block class actions, arbitration clauses are now fueling thousands of coordinated claims. Mediator Brian Robison explains how group mediation offers a faster, fairer alternative—helping businesses control costs while giving claimants quicker resolution and restoring balance to modern ADR.